Office managers, or more commonly known as office administrators, executive secretaries, office executives and so on, are crucial players in every corporate establishment. Be it a law firm or a tech company, there will always be niche experts who work in their particular departments and take the company forward in its respective domain. But if all these different departments were to function in isolation, nothing could ever be done. A lawyer cannot take care of the financials of a client, neither can a programmer understand human resource. Office managers serve as the vital links among these departments and hold the whole company together.
Thus, it is evident that the demand for capable office administrators can never go down. But can you fit into this demand? What skills must you have? Here is a list of the top 6 that you pick up while studying in the top polytechnic colleges in New Delhi which are paramount to become a skilled office manager.
- Time management
Office managers need to multitask. The typical roles include employee management, database management, serving as the first line of communication to clients, resource allocation, accountancy and booking keeping and many more. With these many roles vested in one profile, time management skills naturally become crucial. You need to productively plan and set your timelines to ensure a smooth flow of work, both for you and the people around, and maximise your output every day.
- Technical expertise
Pen and paper are becoming obsolete. More so when you are an office manager where the documents will be pilling up on your cloud rather than your desk. Technical expertise has become a primary skill in today’s world and as an administrator, you must be fluent with more than just Microsoft Office. The top polytechnic colleges in Delhi NCR have the computer applications included in their office management diploma course and you must put considerable focus on this particular subject.
Naturally, you will have to interact a lot as an office manager. Be it with the employees on the floor or with clients abroad, you will serve as the link between your company and its associated people. You need to be an expert communicator, both written and verbal, and also a pro listener and taking notes. An added skill in a foreign language will boost your CV and basic abilities in shorthand and typing will also help. In short, you must do everything in your potential to sharpen your communication skills.
One of the vital subjects that your office management diploma course will include is business organisation. This translates into the skill of arranging meetings in different hierarchies, planning and executing a series of interrelated events in proper order, managing calendars and schedules, allocating tasks and so on. All of these falls under the umbrella of organisation skills and only those administrators succeed who can maintain a seamless flow. Thus, effective organisation is something you will need in your bag.
- Human resource
This skill encapsulates the profiles of personality grooming, problem-solving, interview setup and execution, identifying talent and skills, employee profile documentation and much more. Even if you are not a niche expert in human resource management, the basics of the subject must be there in your diploma course and the best institute in the list of polytechnic colleges in Delhi will always provide for that. An office manager’s profile includes human resource-oriented tasks and having skills in this area is necessary.
- Public relations
This particular skill is futuristic and your focus in this area must on lines to accommodate the modern demands. Public relations skills serve as the broader term that requires you to be adept in handling different platforms and media to get in touch with the people who are associated with your organisation. Take social media as an example. Many clients may communicate with you here. And this requires you to have a working knowledge of the functioning of the different platforms. Again, your diploma must have the same for this.
So, when you are choosing and picking a course to train you in office management, be sure that there are adequate subjects to teach you the above skills. The diploma course of Polytechnic for Women College is designed around these owing to the student-centric approach of the college’s director Mr. Kanwaljit Singh and executive director Ms. Sanjana Kalra. Here, you learn exactly what you need to, combined with internship opportunities to sharpen your skills and have a better chance of creating an impressive CV than anywhere else. Strive hard and strive right. Build your skills in the best institute and get a shot at the top jobs.